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Director of Internet Sales and Marketing
Publication or Company Chronicle Books
Industry Book Publishing
Job Duration Full Time
Job Location San Francisco, CA USA
The primary purpose of this position is to set and execute a strategic plan to increase Chronicle Books direct website sales and website outreach to end consumers to promote the website, the Chronicle Books brand and all Chronicle Books’ titles.
This position will also act as the primary strategic thinker and planner for how the company can use the web and other technology to increase sales and brand awareness.
This individual needs a thorough understanding of ecommerce sales, an understanding of the web and the technologies associated with it, and an ability to create and execute plans for growth.
Oversee the plans and execution of our website sales to increase visitors, increase sales and build brand awareness and loyalty
· Oversee the Web order fulfillment system and the customer service process; make changes when necessary
· Create and implement programs and the calendar for all Web promotions to increase sales and increase visitors to site
· Develop ways to convert existing traffic to buyers.
· Monthly report to the company on site sales, site visitation, promotions and strategic plans
· Create and implement user surveys as needed
· Work with the Direct Sales task force to drive sales through the site
Oversee the overall creative direction of the site
· Work directly with website manager on the editorial calendar for books to be featured, promotions offered and ensure web is updated in a timely manner
· Ensure that content of site aligns properly with promotions and ideas surrounding ecommerce initiatives
· Design mini sites as needed for most important titles.
· Delegate and approve the creation of content for all three site “home pages” (books, kids, gifts)
· When necessary, oversee redesign of entire site or special areas.
· Advocate, educate, and implement all online marketing strategies for the company. This person is the resident expert on all online and mobile marketing opportunities. Stay on top of market trends and find ways to implement them into our operations here.
· Work with marketing and publicity to create plans for all key titles, and for online marketing of Chronicle in general.
· Oversee the technical evolution of the site, add (or commission to have added) new functionality as needed.
· Partner with direct to consumer team to find ways to use the website as a way to increase sales and outreach to new consumers directly. This includes working on ways to use site for selling to end consumers, corporations, organizations, and through the Metreon retail store
· Oversee all web only promotions through these venues; including marketing collateral which is created
· Find creative ways to use the web to expand our current reach to direct consumers.
Work directly with in house staff in operations, production, sales and marketing on how CB can use website as a tool to improve internal processes and communication
· Supervise Website Manager
Knowledge of HTML, CSS, and some Flash. Experience managing an ecommerce site. Experience with Web marketing a must (banner ad campaigns, email newsletters, and Web promotions). Knowledge of Google AdWords a plus. Publishing experience a plus.
Must have experience managing a team with various abilities (from creative to technical). While it isn’t necessary for this person to be a programmer per se, it is essential for her/him to be well versed in what different technology can offer and how to manage a programmer to deliver. A keen eye for design is essential to keep in pace with the visual integrity of our books.
Most importantly, must have knowledge of and interest in our eclectic list, and be versatile enough to create Web marketing plans for everything from the kooki
About Our Company Chronicle Books, a San Francisco based publisher, was founded in 1966 and over the years has developed a reputation for award-winning, innovative books. The company continues to challenge conventional publishing wisdom, setting trends in both subject and format, maintaining a list that includes illustrated titles in design, art, architecture, photography, food, lifestyle and pop culture, as well as much-admired books for children and ancillary products through its gift division. Chronicle Books boasts best-selling titles that include The Beatles Anthology, Sylvia Long’s Hush Little Baby, The 52-Deck series, Olive, the Other Reindeer and The Worst-Case Scenario Survival Handbook series. Chronicle Books’ objective is to create and distribute exceptional publishing that’s instantly recognizable for its spirit, creativity, and value.
Contact Ms. Renee Banks
Email Address firstname.lastname@example.org
Address 85 2nd street
San Francisco, CA 94105 USA
Special Instructions Please include a cover letter with resume.